MINNEAPOLIS–(BUSINESS WIRE)–June 18, 2003–Best Buy Co., Inc. (NYSE:BBY) reported today that as of late afternoon, it became aware of an unauthorized and deceptive spam e-mail to consumers titled “Fraud Alert.” This email, which requests personal information (i.e. social security number and credit card information), claims to come from the BestBuy.com Fraud Department. This message is NOT from Best Buy. Best Buy is working with appropriate authorities to quickly contain and resolve the situation.
The privacy of personal consumer information is of the utmost importance to Best Buy. The company is alerting consumers to contact their banks or credit card companies immediately if they have replied to the fraudulent e-mail in any way.
The company stated it is actively monitoring the situation and doing everything in its power to alert consumers of this fraudulent act.
Best Buy added that to its knowledge, no systems have been compromised, and its online business is secure. If BestBuy.com customers want to check status of their online orders, they may contact Best Buy Customer Care at 1-888-BESTBUY.